Hello,
Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.
Your sitemap doesn’t seem to be generated by our plugin as the style is currently missing.
Can you please confirm?
Please head over to your website folder (FTP or File manager) and check for any physical sitemap files and delete them.
If the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hi, am using your Plugin I just hide Style a day ago just to hide wordpress footprint
Hello,
I checked your sitemaps again and they seem to be working and loading, including the sub-sitemaps.
Please try adding this rule to your Cloudflare: https://rankmath.com/kb/exclude-sitemaps-from-caching/#cloudflare
This should exclude your sitemap from being cached.
I also went ahead and added a filter code to your website to completely flush the sitemap cache from the wp-content/uploads.
Remove all your sitemaps from your GSC and resubmit only the primary sitemap (sitemap_index.xml).
After that, you may give Google some time to recrawl your sitemap and see if this changes the status you see in GSC.
Let us know how that goes. Looking forward to helping you.
Thank you, I excluded my Sitemap from caching on CF days ago.. Let me try again to re add and see, I will let you know
What I recognize is Google index only my Cast Sitemap.. Which I enable to not included in My sitemap..
I have been thinking, What if I change the sitemap URL and re Submit to Google.. Because when I re submit the same sitemap url.. it like google they cached it.. it appear with the same issue or the same cached cast sitemap with google I think
Hello,
In this case, can you try following the step from this guide? https://rankmath.com/kb/couldnt-fetch-error-google-search-console/#num-6-rename-the-sitemap-file
Let us know how that goes. Looking forward to helping you.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hi, I still have that issue.. Can you please help me to fix it?
Hello,
I checked the sitemap, it is showing a connection time-out error randomly.
Can you please set the links per sitemap to 100 and resubmit the main sitemap in the Search Console?
After submitting the sitemaps, wait for Google to crawl the sitemap.
Hope this helps.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hi, I change my sitemap settings to 100 links per sitemap.. and submitted to google but the same issue.. I have also change the base url of sitemap and re submit to google but the same issue.
Please check the new sitemap url in Sensitive data I have updated it. Thank you
Hello,
We don’t recommend switching the base of the sitemap but rather submitting the sitemap the same way that was mentioned in the tutorial we shared previously.
https://rankmath.com/kb/couldnt-fetch-error-google-search-console/#num-6-rename-the-sitemap-file
Adding a base to the sitemap won’t make a difference in this case but the steps mentioned before are something that might help.
Don’t hesitate to get in touch if you have any other questions.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.