I bought a subscription and it isn’t showing on my account

#440818
  • Resolved Djabert
    Rank Math free

    I bought a $59, one year subscription to rank math pro and it isn’t showing on my account. I have the email proving I bought the subscription, but my account is showing as free. here is the proof I bought the subscription and proof that rank math isn’t showing it. Image 1Image 2 Image 3

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  • Anas
    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Your profile badge is already changed to PRO.

    You can check the subscription details here:
    https://rankmath.com/my-account/subscriptions/

    Please have a look at this easy-to-follow guide to properly install and setup Rank Math PRO: https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/

    I hope this helps.

    Don’t hesitate to get in touch if you have any other questions.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘I bought a subscription and it isn’t showing on my account’ is closed to new replies.