troppi reindirizzamenti

#440269
  • Resolved Monica Renzi

    3 years, 3 months ago

    Rank Math free

    Ciao, quando attivo il plugin Rank Math succede che un mio articolo non si apre e google mi presenta la pagina con scritto: ‘La pagina non funziona. monitanaturalart.com ti ha reindirizzato troppe volte. Prova a cancellare i cookie. ERR_TOO_MANY_REDIRECTS.’
    Io ho già cancellato i cookie e svuotato la cache dinamica e memcached.
    A plugin disattivato la pagina dell’articolo si visualizza, a plugin attivato no.
    Come si può fare?
    Grazie.
    Monica

Viewing 8 replies - 1 through 8 (of 8 total)
  • Jeremy

    3 years, 3 months ago

    Hello,

    Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.

    Can you please share the affected URL with us so we can further check it on our end? You may share the affected URL in the sensitive data section.

    Looking forward to helping you on this one.

    Monica Renzi

    3 years, 3 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Jeremy

    3 years, 3 months ago

    Hello,

    It seems the URL you shared is loading just fine. I also noticed that your Rank Math plugin isn’t activated. Can you please confirm that?

    If you prefer, we can take a closer look at your admin dashboard and debug the issue with Rank Math plugin enabled. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Monica Renzi

    3 years, 3 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Monica Renzi

    3 years, 3 months ago

    Rank Math free

    Ciao, riuscite a entrare nel mio sito con il link che vi ho inviato?
    E’ la prima volta che uso il plugin per il login temporaneo.

    Monica Renzi

    3 years, 3 months ago

    Rank Math free

    Vi ho inviato il link anche via email.

    Monica Renzi

    3 years, 3 months ago

    Rank Math free

    Ciao, ho risolto il problema cambiando lo slug. Si vede che con il precedente si era impallato qualcosa. Grazie comunque per la disponibilità e gentilezza. Monica

    Reinelle

    3 years, 3 months ago

    Hello,

    Thank you for the update.

    We are glad that you have already managed to resolve this issue.

    If you have any other concerns, please don’t hesitate to contact us anytime to assist you further.

    Looking forward to helping you.

    Thank you.

    RankBot

    3 years, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)

The ticket ‘troppi reindirizzamenti’ is closed to new replies.