Wrong email address was registered for premium.

#439667
  • Resolved Rat Race Running

    3 years, 6 months ago

    Rank Math free

    Hi RankMath,

    I loved how rankmath is useful for my website so I bought a premium account. Unfortunately, I bought it using the wrong email address that is not connected to my WordPress. What can I do to fix that and can you please help me?

    The email address that I used to buy the account is k*******************@g********, while the email address that I need to use it is r*************@g********

Viewing 1 replies (of 1 total)
  • Miguel

    3 years, 6 months ago

    Hello,

    Thank you for contacting Rank Math today.

    As requested we have switched the PRO subscription to this account and we recommend that you go through this article to install the plugin on your website: https://rankmath.com/kb/rank-math-pro-license-key/

    Don’t hesitate to get in touch if you have any other questions.

    ​​​​​​

    RankBot

    3 years, 5 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Wrong email address was registered for premium.’ is closed to new replies.