Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
Please check if you are using a Firewall, as it may prevent saving the changes.
If you are using a Firewall, please whitelist this route:
/wp-json/rankmath/v1/updateMeta
Whitelisting the route should fix the issue.
You can check this link for more information:
https://rankmath.com/kb/meta-data-not-saving/#firewall
I hope this helps. Looking forward to helping you.
/wp-json/rankmath/v1/updateMeta where is the root directory.
how can we find this path on wp-pugin.
Can you guide me plz
Hello,
You won’t need to access or modify anything in the path, as you will only need to whitelist the route to save the changes.
For further assistance, you can get in touch with your web host for whitelisting it as well.
You can follow the link provided above by my colleague for more information.
Let us know how this goes.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
