Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
I’ve checked one of your products using Google’s Rich Results test, and there’s a Product Schema already added.
However, it is coming from one of your plugins or active theme. Assuming you are using the latest version of all the plugins and the themes (please update if not yet), to determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c
Only the site admin would know and your users won’t be affected by this troubleshooting.
I hope that helps.
Thank you.
Hi Reinelle,
I was told that in order to have rich Pin in Pinterest, I need to install Yoast SEO. After I installed, I can see rich pin in my Pinterest profile. Now I switch to Rank Math, I don’t see rich pin an more. https://www.pinterest.com/makeitsimpleshop/
Can you manage to see the price in my Pins? I don’t.
Is there anything I need to do so that I can have rich pin again?
May I know why do you mentioned “it is coming from one of your plugins or active theme”? Is that the correct way? Do you mean it should come from Rank Math and it does not?
Hello,
The rich pins are generated from the metadata that includes the pricing of the product and since the Product Schema you are using on your website is not coming from our plugin, the metadata is also not updated.
If you switch the Schema generation on the product pages to our plugin you’ll also see the metadata we mentioned and the rich pins will get the same data.
Don’t hesitate to get in touch if you have any other questions.
How to switch the Schema generation on the product pages to Rank Math? I have already disabled the Alidropship SEO feature.
Hello,
Please ensure that you have added the “Woocommerce Product” schema type to your products. You may refer to this guide: https://rankmath.com/kb/woocommerce-product-schema/
After adding that schema type, that should fix the issue.
If that doesn’t resolve it, do let us know and we will further debug the issue.
Looking forward to helping you on this one.
Hi Jeremy,
Because I don’t use WooCommerce, therefore I cannot add the “Woocommerce Product” schema type to my products.
Hence, I have to deactivate Rank Math. In order to reduce space in my host, I have clicked the delete in the WP plugin menu. However, the space in my host did not reduce. I have checked in the Rank Math website and found that I need to disable each module one by one before I deactivate the Rank Math. I did not do that.
Please guide me what to do because in my WP plugin page, the Rank Math is gone. Please tell me how to remove Rank Math completely so that all the Rank Math Modules are disabled and the Rank Math files are removed from the host.
Hello,
You can follow this guide to completely remove Rank Math data (this will remove all the existing data from the database):
https://rankmath.com/kb/uninstall/#completely-removing-rank-math-s-data
I hope that helps.
Thank you.
Hi, I am not comfortable to modify my theme as Alidropship has already mentioned that I should not edit the theme and if there is anything happen, they will not help. Is there an easier solution?
May I know if I just leave the data in the database, what will happen? will it affect my other SEO plugin?
Hello,
I understand your situation.
In this case, you can check your SEO plugin if they have a database clean-up option as we have for switching Yoast to Rank Math.
Here’s a link for more information:
https://rankmath.com/kb/remove-yoast/
Alternatively, you can install a database clean-up plugin to remove the uninstalled plugin’s previous data on your site:
https://onlinemediamasters.com/clean-wordpress-database/
I hope that helps.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
