Rank Math causing search filters to disappear

#438854
  • Resolved Simpledrummer
    Rank Math free
    Content AI Starter

    Hello,
    I recently installed Rank Math and I love it! There is one page on my site that acts as a search page/archive with search filters. When Rank Math is enabled, the page displays differently and the search filters are gone. When I disable the Rank Math plugin, the page works as intended so I’m sure it is a conflict with Rank Math.

    Please help me resolve this conflict. I love Rank Math so far and want to continue using it…but not if it changes the pages on my site.

    Kevin

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    I’ve checked the page, but it seems that the search filter on the right sidebar is working fine. Also, the search filter is showing the same as on your blog page, so I’m unable to determine the difference.

    In this case, we might need to take a closer look at the settings to compare the design and investigate the issue further.

    Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Thank you.

    Simpledrummer
    Rank Math free
    Content AI Starter

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    I can check that you have enabled the Strip Category Base option of our plugin and you have a category named Song Library. So when the option is enabled, the base of your page and category is the same and the category is loading instead of your page. Please change the slug of the category or keep the Strip Category Base option disabled.

    Hope this clarifies your doubts. Please don’t hesitate to get in touch in case you need our assistance with anything else.

    Thanks.

    Simpledrummer
    Rank Math free
    Content AI Starter

    Amazing support! Thank you so much for the speedy reply and easy solution to my problem.

    Hello,

    We are super happy that this issue is already resolved. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind us asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Rank Math causing search filters to disappear’ is closed to new replies.