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Hello, using EasyWP hosting from namecheap that has Nginx server. Already added the required code for sitemap in nginx server.
Now first time when I opened sitemap link from rankmath plugin it showed but that time the sitemap code that is required for Nginx server was NOT added but still sitemap worked. Then
I added “www” in wordpress address url and site address url in wp settings-> general and then problem started. Then delete site from EasyWP namecheap hosting and readded site and this time added www before installing any plugin. Now when visiting sitemap from rankmath, its giving error:
Oops! That page can’t be found.
It looks like nothing was found at this location. Maybe try searching?A tweak I tried myself is I put 201 instead of 200 in “Links per sitemap” but still its giving “Oops! That page can’t be found” error.
How to fix?
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Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
Could you please share the sitemap URL so we can check as well? You can add it in the sensitive data section
It is completely secure, and only our support staff has access to that section.
Meanwhile, for initial troubleshooting, please make sure that your sitemap is not getting cached. Please follow these steps:
1. Ensure you’re using the latest version of your plugins/theme including the Rank Math plugin.
2. Flush the Sitemap cache by following this video screencast:
https://i.rankmath.com/xXXhDt3. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server:
https://rankmath.com/kb/exclude-sitemaps-from-caching/Let us know how this goes.
Thank you.
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