Hi, i pay for rank math pro with my gmail account but it does not show up

#437706
  • Resolved Jun Hong Eric Chiang

    3 years, 3 months ago

    Rank Math free

    Hi,

    i just paid for the rank math pro with my email c************@g******** but the rank math subscription went to my company email (e**********@o***************)

    i need the subscription in c************@g******** as i was using for my personal website. Can you help me to revert the payment.

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  • Jaideep Asrani

    3 years, 3 months ago

    Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.

    If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.

    For PayPal, it’s always almost instant.

    Please don’t hesitate to get in touch in case you need our assistance with anything else.

Viewing 1 replies (of 1 total)

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