Dissatisfaction with service keywords

#437387
  • Resolved Josef
    Rank Math free

    Hello, so I tried your keyword analysis service for credits. The service is completely useless. I expected much more from her. Moreover, considering the price of credits, it is a pretty overpriced service. Since I am not satisfied with the service, I am asking for a refund of the amount paid for the credits. I didn’t use those anyway. I only tried the ones that were free. After processing, I request the cancellation of this account.

    Thank you
    Josef Jiránek

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.

    The Content AI suggestions are based on the top-ranking pages for the researched keyword. The suggestions that you are seeing are used by the sites that are ranking in the top positions for the keyword you want to rank for. However, since you were not finding the suggestions helpful, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.

    If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.

    For PayPal, it’s always almost instant.

    Please confirm that you have read this reply so we can proceed with deleting your account.

    Looking forward to hearing back from you.

    Josef
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Glad that helped.

    If you have any other concerns, please don’t hesitate to contact us anytime to assist you further.

    Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Dissatisfaction with service keywords’ is closed to new replies.