Snippet RankMatch SEO

#436122
  • Resolved Protecting Systems
    Rank Math free

    Dear Sir or Madame

    I have problem on my RankMath Plugin for WordPress concerning the Snippet Editor.
    I can write a text inside but it marks each first letter of a word in capital letters. Let’s say:

    Instead of: case for battery he write Case For Battery

    Can this be resolved somehow?

    Thank you for your help!
    BR
    Salvador

Viewing 9 replies - 1 through 9 (of 9 total)
  • Hello,

    Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.

    I wasn’t able to replicate your issue. Can you please confirm if the issue is happening in the title or the description field?

    If so, it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If the issue persists, please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Please do take a complete backup of your website before sharing the information with us.

    We really look forward to helping you.

    Dear Jeremy

    There was no other plugin causing dammage to this.
    It is shown in the Preview Section of RankMath Snippet. Honestly I don’t know how it shows in Google as it’s not recognized on google yet.

    BR
    Salvador

    Hello,

    Can you please share the affected URL with us so we can further check it on our end?

    Looking forward to helping you on this one.

    Dear Jeremy

    How can I send you a picture?

    Or do you need the link of the WordPress Page with Access to it?

    https://protecting-systems.com/wp-admin/post.php?post=1383&action=edit

    BR
    Salvador

    Hello,

    I can’t access the URL you shared since I need the username and password.

    You may upload your screenshot to this tool: https://imgbb.com/ and share the URL here.

    Looking forward to helping you.

    Hello,

    Please head over to WordPress Dashboard > Rank Math > Titles & Meta > General Settings and disable the option to capitalize the titles from there.

    Don’t hesitate to get in touch if you have any other questions.

    Perfect, thank you! 🙂
    Btw, I could need some 1vs1 help in order to help my get more visability on Google.
    Is there a chance to support this?

    Thank you!

    BR
    Salvador

    Hello,

    I deeply apologize but our scope of support does not extend to phone calls or any separate chat session.

    You may refer to the steps my colleague provided in the previous response and if you have further issues with our plugin, just let us know. We are here to help.

    Thank you.

Viewing 9 replies - 1 through 9 (of 9 total)

You must be logged in to reply to this ticket.