error redirection

#435784
  • Resolved Ariadne
    Rank Math free

    Hi there,

    I hope you are all doing well. Sice I first tried to set some redirections with your plugin I always get the following kind of error (s. below). It actually occurs all the time.

    And I actually cannot set any redirections within rankmath. Whenever I klick on save/submit nothing happens and the redirection is not saved/set. It looks like this https://ibb.co/sjc3Vcr

    Do you have any idea what could cause this problem and what I can do against it?

    I really much appreciate your help.

    Best regards

    Ariadne

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    From your screenshot and the error message, it seems that the redirections table was not created due to some reason.

    For initial troubleshooting, please click this button in Rank Math > Status & Tools > Database Tools:
    https://rankmath.com/kb/rank-math-status-and-tools/#recreate-missing-database-tools

    Please note that some options are only available when you enable the Advanced Mode in Rank Math. If it’s not showing, you must have chosen to use Easy Mode. Please follow the steps in this link to switch to Advanced Mode:
    https://rankmath.com/kb/advanced-mode/

    Once done, clear your website’s cache and try to create the redirect again.

    Let us know how this goes.

    Thank you.

    Hello Reinelle,

    thank you very much for your helpful answer. It now works 🙂

    Best regards

    Ariadne

    Hello,

    You’re welcome.

    We are super happy that this issue is already resolved. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind us asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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