Renewed

#435639
  • Resolved Malik Hemani

    3 years, 4 months ago

    Rank Math pro

    Looks like my PRO subscription had expired. I just upgraded/renewed but I dont think it shows up under my account. I see the invoice but no valid subscription and my current site is not able to update the plugin.

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  • Jeremy

    3 years, 4 months ago

    Hello,

    Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.

    I can confirm that your profile has the PRO subscription in it.

    Please head over to your WordPress admin area > Rank Math > Dashboard > Help, disconnect and reconnect your Rank Math account again.
    disconnect account
    connect account

    That should fix the updating issues. Let us know how that goes.

    Looking forward to helping you.

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