Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
Could you please share the affected URL so we can check as well?
Meanwhile, here’s a link for troubleshooting this kind of issue:
https://rankmath.com/kb/open-graph-image-not-displaying/
Looking forward to helping you.
Thank you.
Hi,
The issue is not resolved. I followed all steps. What should I do for the feature image?
Thanks
Hello,
The image dimension you are using for your page is currently at 1280×1920 which is not standard for Opengraph, try rescaling it to at least 1200×630 in pixels. Clear your website cache and try sharing your URL again on WhatsApp.
Let us know how that goes. Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
