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Since I updated the last version, I have a problem with the keywords, when I put the text and save, I don’t know the keyword, I have to return to the previous version
image: http://prntscr.com/s05p05
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This topic was modified 4 years, 10 months ago by
CarlosRamos. Reason: data
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This topic was modified 4 years, 10 months ago by
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Hi Carlos,
Thanks a lot for your query and we are so sorry about the trouble this must have caused.
You have to hit the enter key after you are done typing in the focus keyword.
Add a Focus Keyword in the Classic Editor: https://i.rankmath.com/PMGTIW
Add a Focus Keyword in Gutenberg: https://i.rankmath.com/vcTxykHope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Friend, what happens that I give enter and does not stop, do anything, reload the page and do not save the current changes I have it in a previous version
Hi . I have this problem too .
The focus keywords don’t submit and after hit the enter key , do anything, reload the page and do not save the current changes .
after rollback to previous version , this problem resolved .If that’s the problem, I don’t know what to do
At this moment , downgrade is only solution .
I had to put an old version waiting for it to be solved
We are waiting for new and clean version @Toddmts .
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This reply was modified 4 years, 10 months ago by
Barekatshop.
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This reply was modified 4 years, 10 months ago by
Barekatshop.
Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
I cannot reproduce the reload issue after clicking enter on the latest version.
We might need to take a closer look at the settings. Could the OP please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hi Carlos,
Thanks for the details.
It doesn’t look like you were using the latest version of Rank Math we released yesterday:
I have updated it for you and now I can add the focus keyword just fine:
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
I still have the same problem, stop, and does it work for you? But they must enter movies, and do the tests there, where I have a problem
I am also having an issue with keywords and ranking with my most recent article right after I updated Rankmath. I had an 80+ score and now it’s 47. The line items they recommend to improve have some incorrectly turned red. Something is definitely buggy with this update…
I still have the same problem, stop, and does it work for you? But they must enter movies, and do the tests there, where I have a problem
Do you mind sharing the steps or a screencast using Loom.com? Just make sure you hit the enter key after entering the focus keyword. It works on your site as I have shown in my screenshot.
I had an 80+ score and now it’s 47.
Please open a new ticket and share your WP logins so we can check.
Hi again .
Despite new version and update , my problem still exists .
Please help …Hello Barekatshop,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
We care unable to replicate this on our end. Could you please share with us a screen cast or a loom video how to reproduce the issue.
Looking forward to helping you. Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
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This reply was modified 4 years, 10 months ago by
The ticket ‘I have a problem with keywords’ is closed to new replies.