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Hello,
When I activate the Rank Math plugin, some woocommerce links are getting messed up.
For example, I have a category “women” with a subcategory “dresses”. The correct link to a specific dress would be:
www.domain.com/shop/women/dresses/dress-1This link is correct for some of the dresses. However, for some other dresses, the category “dresses” is missing in the link:
www.domain.com/shop/women/dress-2I do not understand what is happening, I see the problem also in other categories. It seems to be completely random, for some products, it is correct, for other products, it is incorrect.
When I deactivate the Rank Math plugin, everything is correct.
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Hello,
Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
The ticket ‘WooCommerce links are incorrect’ is closed to new replies.