SEO datastream analytics

#433343
  • Resolved Soren Meibom
    Rank Math free

    Dear Rank Math,

    I have been working hard on my new wordpress site (https://sorenmeibom.com/) and this week I reached the stage of SEO. I installed Rank Math and very carefully went through the instructions you have for using the setup Wizard, but apparently I have a “data stream” issue. This may be related to my Google Analytics account which I also just established.

    Can please help me figure out how to get past this hurdle and onward with improving my SEO using Rank Math?

    Thank you – Soren

Viewing 9 replies - 1 through 9 (of 9 total)
  • Hello,

    Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.

    Can you please let us know what issue you are facing with the data stream? Can you please confirm if you aren’t able to select any data stream in the analytics settings? You may also share a screenshot from your end.

    Also, please try reconnecting your Google service and ensure that all permissions are accepted.

    Looking forward to helping you on this one.

    Hi Jeremy,

    I have a screenshot of the email that was sent to me by Rank Math that said “Uh-oh… no stats to show”, but I don’t know how to attach a screenshot to this reply on this page. I will try to reply to the email and attach.

    Can you access my account and setting to see what might be missing? What do you need from me specifically to help me?

    Best,
    Soren

    Hello,

    You may upload your screenshot to this tool: https://imgbb.com/ and share the URL here.

    Sure, we would love to check this over your admin dashboard. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Site has been backed up

    Screenshots:
    https://ibb.co/cwZvy3s
    https://ibb.co/8Y59tVh

    Temp. login link:
    [Moved to sensitive data section]

    Thanks,
    Soren

    Hello,

    I went ahead and followed some of the steps from this guide to rebuild the index and manually fetch the data but it returns 0 data to all stats.

    Before we continue troubleshooting the issue, please reconnect the Google account, to regenerate the auth token from Google, by going to WordPress Dashboard > Rank Math > General Settings > Analytics and configure the Search Console and Analytics settings again:

    gsc

    Please ensure you have checked all the required permissions.

    After doing so, you may report back to us here so we can debug the issue.

    Looking forward to helping you.

    Hi Jeremy – I have already reconnected multiple times and checked all permissions, but I did it again just now.

    https://ibb.co/JzH0FkL
    https://ibb.co/f84NYhK
    https://ibb.co/72M4Hcx

    Is the problem with my Google Analytics setup? Why is the menu item “Data Stream” red on Google Analytics admin page?

    Best,
    Soren

    Hello,

    We checked your website and we can see that is properly connected now and showing some data in the Analytics module already.

    Don’t hesitate to get in touch if you have any other questions.

    Hi Miguel,

    But I got this just last night!

    https://ibb.co/pLhCxSR

    That sure doesn’t seem like things are working…

    Hello,

    The last time the data for the Analytics was imported into your website was 7 hours ago, which means it was last updated today, so the email from yesterday didn’t have the data that you see now on your website.

    Don’t hesitate to get in touch if you have any other questions.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 9 replies - 1 through 9 (of 9 total)

The ticket ‘SEO datastream analytics’ is closed to new replies.