I am facing Redirect Error From Google Search Console

#43258
  • Resolved Facts Pedia
    Rank Math free

    Google showed me one redirect error in my website. Please help me to sort it out. I have screenshots as well.

    • This topic was modified 4 years, 8 months ago by Facts Pedia.
    • This topic was modified 4 years, 8 months ago by Facts Pedia.
    • This topic was modified 4 years, 7 months ago by Facts Pedia.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Todd
    Rank Math free

    Hi,

    Thanks for getting in touch with us.

    I don’t suppose this is caused by Rank Math.

    Could you please disable the redirect module at WordPress Dashboard > Rank Math > Dashboard temporarily and see if the redirect is fixed?

    If it is fixed, you will need to head over to WordPress Dashboard > Rank Math > Redirections and make sure there aren’t any redirects you added that are causing this.

    If disabling redirection module doesn’t fix the issue, something else is causing it.

    I haven’t created any of the redirections and there is no redirection in WordPress Dashboard > Rank Math > Redirections

    But you can clearly see in the screenshot that rank math is only causing this see in the screenshot i shared.

    Hello,

    Thank you for the reply.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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