Hello,
Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.
Can you please confirm if you are using a page builder/plugin to add the images to the content? If yes, please share the name of the plugin.
For the issue with the analytics data, please follow this guide: https://rankmath.com/kb/delete-old-analytics-data/
Looking forward to helping you.
Yes, I’m using Elementor Pro, but please note that the pages that aren’t showing up are WPGeoDirectory pages. I can’t get any of the directory pages to rank above the 60’s.
Hello,
I tested a Geodirectory page and was able to achieve higher than 60 scores easily.
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
FYI: Stats also don’t match Google’s Analytics and Search Console. Also, stats quit working recently in SEO Performance tab of Rank Math Analytics, numbers are way off, and many pages are not showing that indexing is occuring. Additionally, the position number in stats doesn’t match reality (i.e., the page number it says it is showing on isn’t accurate). Lots of things aren’t working properly and now I’m wondering if Rank Math is actually working against me to make it more difficult for my site to be retrieved in search engine results. Please advise.
Hello,
In the Free plugin, the data is only fetched from the Search Console and the statistics shown in Rank Math’s analytics section would not fully match the Google Search Console and Analytics as we only track posts and keywords that rank below the top 100 positions in the selected timeframe.
You can have a look at this guide for a quick reference:
https://rankmath.com/kb/anaytics-data-differs-from-ga-gsc/
The position data also comes directly from Google Search Console. We calculate an average of your positions based on the data available over the time frame you have selected. The position is not the current one you see right now but rather an average over the past month (if you choose 30 days).
Hope this helps.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
What on earth are you talking about?!?! You didn’t even look at the other stuff that isn’t working! Rank Math isn’t tracking anything for many days now!
https://snipboard.io/ldPSyJ.jpg
ZEROS across the board!!! How can you tell me this plugin is working properly? It appeared to be working properly before, but as of now, the average numbers for the month keep dropping every day because Rank Math quit working and hasn’t tracked anything in over a week!!!!
Most of the pages aren’t showing up in the index status. They are showing “unspecified” under “indexing allowed”, mobile usability is “not available” and rich results are “none”.
https://snipboard.io/8TDlgd.jpg
There are NO KEYWORDS being tracked for the last WEEK!
https://snipboard.io/SqvWVh.jpg
QUIT BEING LAZY!!!!
Hello,
Thank you for your patience as we look into your search stats not updating consistently.
Your search data has update since the last time you shared screenshots. Please note that the search data updates once a week so the updates may occasionally fall behind between fetches and or if a weekly fetch does not run smoothly.
Most of the pages aren’t showing up in the index status. They are showing “unspecified” under “indexing allowed”, mobile usability is “not available” and rich results are “none”.
Index status is available in Rank Math PRO. The “unspecified” under “indexing allowed” means Google Search Console hasn’t processed the URLs yet. You can test this by doing a site search for the URL in the report.
To check when the next analytics fetch is due, or manually run a new fetch, go to WordPress dashboard > Tools > Scheduled Actions > Pending and under rank_math/analytics/data_fetch click “Run”
Hope that helps. Please let us know if you have questions.
I still need information regarding the alt text not being recognized on images for my directory posts. Rank Math is only recognizing alt text on images in regular WP posts. (This was the info originally reported in this ticket. There’s still no resolution on that.)
https://snipboard.io/YG4UNF.jpg
https://snipboard.io/Zukz0s.jpg
Hello,
The login details you have shared are not working due to 2fA:
Please check and let us know when we can log in so we can investigate this further.
Looking forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
