wrong email pro account

#428862
  • Resolved Cate Giordano

    3 years, 7 months ago

    Rank Math free

    Hi- I’m a dumb-dumb, and I just purchased the Pro (for solopreneurs) with the [moved to sensitive data section]

    Can you resolve this in my account and forward the intro emails to my working email address?

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Prabhat

    3 years, 7 months ago

    Rank Math agency

    Hello,

    Thank you for contacting the support.

    I’ve moved your subscription to the requested account. Please follow this guide to install and activate Rank Math PRO on the website: https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/

    Would you also want us to merge both accounts for you? If so, please confirm your preferred email address and we will do the needful.

    Looking forward to helping you.

    Thank you.

    Cate Giordano

    3 years, 7 months ago

    Rank Math free

    Yes, please merge both accounts to the preferred email address: c***@c**********************

    Thank you!

    Prabhat

    3 years, 7 months ago

    Rank Math agency

    Hello,

    We have merged your accounts as requested.

    Please check on your end if everything is working as expected.

    Looking forward to hearing back from you.

    Thank you.

    Cate Giordano

    3 years, 7 months ago

    Rank Math free

    Looks good to me! Thank you so much for your help.

    Prabhat

    3 years, 7 months ago

    Rank Math agency

    Hello,

    We’re glad that we could address the concern.

    Please feel free to reach out if you require any further assistance.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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