Activation Failure

#42661
  • Resolved David

    5 years, 6 months ago

    Rank Math free

    H Rankmath.
    I just updated Rankmath to the latest version (1,0,41,2).
    To run SEO Analysis, Rankmath requires me to re-activate my account.
    When I attempt to re-activate the account I get a blanks page with the following statement:

    “Sorry, you are not allowed to access this page.”

    Can you please advise what action is required to enable me to to re-activate my account.

    THank you.

    David

Viewing 1 replies (of 1 total)
  • Todd

    5 years, 6 months ago

    Rank Math free

    Hi David,

    Thank you for getting in touch. I am really sorry for the trouble this must have caused.

    Can you please open the following link if you are using a single site setup of WordPress?
    website.com//wp-admin/admin.php?page=rank-math-registration

    and for multi-site:
    website.com/wp-admin/network/admin.php?page=rank-math

    If that doesn’t help, please disable the plugin and reactivate it again. You would notice this icon:
    null

    Clicking that should open the setup wizard of the plugin.

    Please let me know if that helps.

    RankBot

    5 years, 6 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Activation Failure’ is closed to new replies.