Facebook Markup

#426138
Viewing 5 replies - 1 through 5 (of 5 total)
  • Jaideep Asrani

    3 years, 4 months ago

    Hello,

    Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.

    I can check that the images of your site are being converted into the WebP format. The Open Graph only supports image/jpeg, image/gif, or image/png.

    You can also check this link for the standard image file extensions supported by Open Graph:
    https://developers.facebook.com/docs/sharing/webmasters/#images

    Please use the supported format to fix the issue.

    Hope this helps. Let us know if you need any other assistance.

    Christian | Preis-King.com

    3 years, 4 months ago

    Rank Math pro

    Thank you for your prompt reply. We have always used the WebP format because it outputs the images better and smaller. So far we haven’t had any problems with it. The preview is not generated is only about 2 weeks

    Sharmin Islam

    3 years, 4 months ago

    Rank Math agency

    Hello,

    Since WebP is not a supported format, to display the social image you need to use the recommended extensions and dimensions according to the OpenGraph Standards.

    Also, the resolution of the image you are using is too small.

    Please ensure that the image resolution is as close as 1200 x 630 pixels as per OpenGraph Standards.

    Looking forward to helping you.

    Thank you.

    Christian | Preis-King.com

    3 years, 4 months ago

    Rank Math pro

    Can you tell me where I can change the size?

    Prabhat

    3 years, 4 months ago

    Rank Math agency

    Hello,

    You can edit the image or choose a new one and set it as the social image by following this guide: https://rankmath.com/kb/meta-box-social-tab/#facebook-options

    Let us know how that goes.

    Thank you.

    RankBot

    3 years, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Facebook Markup’ is closed to new replies.