Do we have an Agency account?

#424255
  • Resolved Gord Addison

    3 years, 4 months ago

    Rank Math free

    Hi There

    We are using the free version of RankMath for a number of our clients, but I am pretty sure we had an agency account at one point. For some reason, when we log in on a new account, we don’t seem to get connected to our paid version.

    Can you check if the domain “@marwickmarketing.com” [g***@m******************* or a****@m*******************] is tied to a paid account?

    If so, how do we connect new installs.

    If not, did it expire? or have we never had a paid account?

Viewing 1 replies (of 1 total)
  • Jaideep Asrani

    3 years, 4 months ago

    Hello,

    Thanks for contacting the support.

    We are not able to find any subscription plan purchased using the email addresses that you have shared. If you purchased the subscription, you must have received an email from FastSpring with a receipt. Please share the receipt with us so we can locate your account.

    Looking forward to helping you.

    RankBot

    3 years, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Do we have an Agency account?’ is closed to new replies.