Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
You mentioned that you’re installing the Rank Math PRO plugin, but the account you have used to open this ticket is the Rank Math free version.
Can you please search and forward a receipt from FastSpring.com so we can locate your account and verify it?
Please note that we don’t offer support for nulled or cracked plugins as we explain here: https://rankmath.com/kb/rank-math-pro-nulled/
Meanwhile, please share the error log of your site when the issue happened. Having an error log will help us determine what is causing the error on your website.
You can follow this guide to enable debugging in WordPress
https://wordpress.org/support/article/debugging-in-wordpress/ or you can get in touch with your web host, and they will help you locate the log file.
Once done, please share here the report related to Rank Math so we can check.
Looking forward to helping you.
Thank you.
[ Wednesday, July 20, 2022 8:12 PM ] Xristos P: [20-Jul-2022 17:11:18 UTC] PHP Fatal error: Uncaught Error: Call to a member function is_built_with_elementor() on bool in /home/admin/domains/seeme.baby/public_html/wp-content/plugins/seo-by-rank-math-pro/includes/3rdparty/elementor/class-elementor.php:99
Stack trace:
#0 /home/admin/domains/seeme.baby/public_html/wp-includes/class-wp-hook.php(309): RankMathPro\Elementor\Elementor->add_faq_schema()
#1 /home/admin/domains/seeme.baby/public_html/wp-includes/plugin.php(235): WP_Hook->apply_filters()
#2 /home/admin/domains/seeme.baby/public_html/wp-content/plugins/seo-by-rank-math/includes/traits/class-hooker.php(102): apply_filters_ref_array()
#3 /home/admin/domains/seeme.baby/public_html/wp-content/plugins/seo-by-rank-math/includes/modules/schema/class-jsonld.php(150): RankMath\Schema\JsonLD->do_filter()
#4 /home/admin/domains/seeme.baby/public_html/wp-includes/class-wp-hook.php(307): RankMath\Schema\JsonLD->json_ld()
#5 /home/admin/domains/seeme.baby/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters()
#6 /home/admin/domains/seeme.baby/public_html/wp-includes/plugin.php(524): WP_Hook->do_action()
#7 /home/admin/domains/seeme.baby/public_html/wp-content/plugins/seo-by-rank-math/includes/traits/class-hooker.php(88): do_action_ref_array()
#8 /home/admin/domains/seeme.baby/public_html/wp-content/plugins/seo-by-rank-math/includes/frontend/class-head.php(156): RankMath\Frontend\Head->do_action()
#9 /home/admin/domains/seeme.baby/public_html/wp-includes/class-wp-hook.php(307): RankMath\Frontend\Head->head()
#10 /home/admin/domains/seeme.baby/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters()
#11 /home/admin/domains/seeme.baby/public_html/wp-includes/plugin.php(476): WP_Hook->do_action()
#12 /home/admin/domains/seeme.baby/public_html/wp-includes/general-template.php(3042): do_action()
#13 /home/admin/domains/seeme.baby/public_html/wp-content/themes/gwangi/header.php(34): wp_head()
#14 /home/admin/domains/seeme.baby/public_html/wp-includes/template.php(770): require_once(‘…’)
#15 /home/admin/domains/seeme.baby/public_html/wp-includes/template.php(716): load_template()
#16 /home/admin/domains/seeme.baby/public_html/wp-includes/general-template.php(48): locate_template()
#17 /home/admin/domains/seeme.baby/public_html/wp-content/plugins/youzify/includes/public/templates/youzify-template.php(7): get_header()
#18 /home/admin/domains/seeme.baby/public_html/wp-includes/template-loader.php(106): include(‘…’)
#19 /home/admin/domains/seeme.baby/public_html/wp-blog-header.php(19): require_once(‘…’)
#20 /home/admin/domains/seeme.baby/public_html/index.php(17): require(‘…’)
#21 {main}
thrown in /home/admin/domains/seeme.baby/public_html/wp-content/plugins/seo-by-rank-math-pro/includes/3rdparty/elementor/class-elementor.php on line 99
[ Wednesday, July 20, 2022 8:13 PM ] Xristos P: το βρήκα το error
Hello,
We have fixed this issue in the latest version of the plugin:
https://rankmath.com/changelog/
Please update the Rank Math plugins to the latest version.
Let us know if you face any issues.
We are here to assist you.
I am not getting any update, is there somewhere to download it?
Hello,
We are super happy that your issue is resolved.
If you have any questions in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
