-
Hi, my rank maths focus keyword tool stopped working. I.e. I was unable to set a focus keyword for new articles.
-
Hello,
Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.
Please check your browser console for script errors when you save your posts.
If you see an error containing “updateMeta”, then your server must be blocking Rank Math’s API. Please refer to this guide to fix it: https://rankmath.com/kb/meta-data-not-saving/#firewall
Let us know how that goes. Looking forward to helping you.
Hi, I tried all the options given but it won’t still work. However, my hosting company rep was able to log into my site and used the tool from their computer and it worked just fine.
That being said, I copied the below error log maybe it could be useful.
#1 /home/gallantm/public_html/wp-admin/includes/template.php(1395): xmlSitemapGenerator\postMetaData::render(Object(WP_Post), Array)
#2 /home/gallantm/public_html/wp-admin/includes/post.php(2296): do_meta_boxes(Object(WP_Screen), ‘side’, Object(WP_Post))
#3 /home/gallantm/public_html/wp-admin/edit-form-blocks.php(309): the_block_editor_meta_boxes()
#4 /home/gallantm/public_html/wp-admin/post.php(187): require(‘/home/gallantm/…’)
#5 {main}
thrown in /home/gallantm/public_html/wp-content/plugins/www-xml-sitemap-generator-org/code/dataAccess.php on line 71
[29-Apr-2022 00:46:00 UTC] PHP Fatal error: Uncaught Error: Call to undefined method xmlSitemapGenerator\core::safeRead2() in /home/gallantm/public_html/wp-content/plugins/www-xml-sitemap-generator-org/code/dataAccess.php:71
Stack trace:
#0 /home/gallantm/public_html/wp-content/plugins/www-xml-sitemap-generator-org/code/postMetaData.php(66): xmlSitemapGenerator\dataAccess::getMetaItem(5986, ‘post’)
#1 /home/gallantm/public_html/wp-admin/includes/template.php(1395): xmlSitemapGenerator\postMetaData::render(Object(WP_Post), Array)
#2 /home/gallantm/public_html/wp-admin/includes/post.php(2296): do_meta_boxes(Object(WP_Screen), ‘side’, Object(WP_Post))
#3 /home/gallantm/public_html/wp-admin/edit-form-blocks.php(309): the_block_editor_meta_boxes()
#4 /home/gallantm/public_html/wp-admin/post.php(187): require(‘/home/gallantm/…’)
#5 {main}
thrown in /home/gallantm/public_html/wp-content/plugins/www-xml-sitemap-generator-org/code/dataAccess.php on line 71
[29-Apr-2022 03:26:48 UTC] PHP Fatal error: Uncaught Error: Call to undefined method xmlSitemapGenerator\core::safeRead2() in /home/gallantm/public_html/wp-content/plugins/www-xml-sitemap-generator-org/code/dataAccess.php:71
Stack trace:
#0 /home/gallantm/public_html/wp-content/plugins/www-xml-sitemap-generator-org/code/postMetaData.php(66): xmlSitemapGenerator\dataAccess::getMetaItem(5990, ‘post’)
#1 /home/gallantm/public_html/wp-admin/includes/template.php(1395): xmlSitemapGenerator\postMetaData::render(Object(WP_Post), Array)
#2 /home/gallantm/public_html/wp-admin/includes/post.php(2296): do_meta_boxes(Object(WP_Screen), ‘side’, Object(WP_Post))
#3 /home/gallantm/public_html/wp-admin/edit-form-blocks.php(309): the_block_editor_meta_boxes()
#4 /home/gallantm/public_html/wp-admin/post.php(187): require(‘/home/gallantm/…’)
#5 {main}
thrown in /home/gallantm/public_html/wp-content/plugins/www-xml-sitemap-generator-org/code/dataAccess.php on line 71
[29-Apr-2022 03:42:45 UTC] PHP Fatal error: Uncaught Error: Call to undefined method xmlSitemapGenerator\core::safeRead2() in /home/gallantm/public_html/wp-content/plugins/www-xml-sitemap-generator-org/code/dataAccess.php:71
Stack trace:
#0 /home/gallantm/public_html/wp-content/plugins/www-xml-sitemap-generator-org/code/postMetaData.php(66): xmlSitemapGenerator\dataAccess::getMetaItem(5990, ‘post’)
#1 /home/gallantm/public_html/wp-admin/includes/template.php(1395): xmlSitemapGenerator\postMetaData::render(Object(WP_Post), Array)
#2 /home/gallantm/public_html/wp-admin/includes/post.php(2296): do_meta_boxes(Object(WP_Screen), ‘side’, Object(WP_Post))
#3 /home/gallantm/public_html/wp-admin/edit-form-blocks.php(309): the_block_editor_meta_boxes()
#4 /home/gallantm/public_html/wp-admin/post.php(187): require(‘/home/gallantm/…’)
#5 {main}
thrown in /home/gallantm/public_html/wp-content/plugins/www-xml-sitemap-generator-org/code/dataAccess.php on line 71
[29-Apr-2022 03:46:45 UTC] PHP Fatal error: Uncaught Error: Call to undefined method xmlSitemapGenerator\core::safeRead2() in /home/gallantm/public_html/wp-content/plugins/www-xml-sitemap-generator-org/code/dataAccess.php:71
Stack trace:
#0 /home/gallantm/public_html/wp-content/plugins/www-xml-sitemap-generator-org/code/postMetaData.php(66): xmlSitemapGenerator\dataAccess::getMetaItem(2745, ‘post’)
#1 /home/gallantm/public_html/wp-admin/includes/template.php(1395): xmlSitemapGenerator\postMetaData::render(Object(WP_Post), Array)
#2 /home/gallantm/public_html/wp-admin/includes/post.php(2296): do_meta_boxes(Object(WP_Screen), ‘side’, Object(WP_Post))
#3 /home/gallantm/public_html/wp-admin/edit-form-blocks.php(309): the_block_editor_meta_boxes()
#4 /home/gallantm/public_html/wp-admin/post.php(187): require(‘/home/gallantm/…’)
#5 {main}
thrown in /home/gallantm/public_html/wp-content/plugins/www-xml-sitemap-generator-org/code/dataAccess.php on line 71
[29-Apr-2022 09:02:36 UTC] PHP Fatal error: Uncaught Error: Call to undefined method xmlSitemapGenerator\core::safeRead2() in /home/gallantm/public_html/wp-content/plugins/www-xml-sitemap-generator-org/code/dataAccess.php:71
Stack trace:
#0 /home/gallantm/public_html/wp-content/plugins/www-xml-sitemap-generator-org/code/postMetaData.php(66): xmlSitemapGenerator\dataAccess::getMetaItem(5996, ‘post’)
#1 /home/gallantm/public_html/wp-admin/includes/template.php(1395): xmlSitemapGenerator\postMetaData::render(Object(WP_Post), Array)
#2 /home/gallantm/public_html/wp-admin/includes/post.php(2296): do_meta_boxes(Object(WP_Screen), ‘side’, Object(WP_Post))
#3 /home/gallantm/public_html/wp-admin/edit-form-blocks.php(309): the_block_editor_meta_boxes()
#4 /home/gallantm/public_html/wp-admin/post.php(187): require(‘/home/gallantm/…’)
#5 {main}
thrown in /home/gallantm/public_html/wp-content/plugins/www-xml-sitemap-generator-org/code/dataAccess.php on line 71
[29-Apr-2022 09:10:31 UTC] PHP Fatal error: Uncaught Error: Call to undefined method xmlSitemapGenerator\core::safeRead2() in /home/gallantm/public_html/wp-content/plugins/www-xml-sitemap-generator-org/code/dataAccess.php:71
Stack trace:
#0 /home/gallantm/public_html/wp-content/plugins/www-xml-sitemap-generator-org/code/postMetaData.php(66): xmlSitemapGenerator\dataAccess::getMetaItem(5996, ‘post’)
#1 /home/gallantm/public_html/wp-admin/includes/template.php(1395): xmlSitemapGenerator\postMetaData::render(Object(WP_Post), Array)
#2 /home/gallantm/public_html/wp-admin/includes/post.php(2296): do_meta_boxes(Object(WP_Screen), ‘side’, Object(WP_Post))
#3 /home/gallantm/public_html/wp-admin/edit-form-blocks.php(309): the_block_editor_meta_boxes()
#4 /home/gallantm/public_html/wp-admin/post.php(187): require(‘/home/gallantm/…’)
#5 {main}
thrown in /home/gallantm/public_html/wp-content/plugins/www-xml-sitemap-generator-org/code/dataAccess.php on line 71
[29-Apr-2022 09:16:56 UTC] PHP Fatal error: Uncaught Error: Call to undefined method xmlSitemapGenerator\core::safeRead2() in /home/gallantm/public_html/wp-content/plugins/www-xml-sitemap-generator-org/code/dataAccess.php:71
Stack trace:
#0 /home/gallantm/public_html/wp-content/plugins/www-xml-sitemap-generator-org/code/postMetaData.php(66): xmlSitemapGenerator\dataAccess::getMetaItem(5996, ‘post’)
#1 /home/gallantm/public_html/wp-admin/includes/template.php(1395): xmlSitemapGenerator\postMetaData::render(Object(WP_Post), Array)
#2 /home/gallantm/public_html/wp-admin/includes/post.php(2296): do_meta_boxes(Object(WP_Screen), ‘side’, Object(WP_Post))
#3 /home/gallantm/public_html/wp-admin/edit-form-blocks.php(309): the_block_editor_meta_boxes()
#4 /home/gallantm/public_html/wp-admin/post.php(187): require(‘/home/gallantm/…’)
#5 {main}
thrown in /home/gallantm/public_html/wp-content/plugins/www-xml-sitemap-generator-org/code/dataAccess.php on line 71
[29-Apr-2022 09:17:01 UTC] PHP Fatal error: Uncaught Error: Call to undefined method xmlSitemapGenerator\core::safeRead2() in /home/gallantm/public_html/wp-content/plugins/www-xml-sitemap-generator-org/code/dataAccess.php:71
Stack trace:
#0 /home/gallantm/public_html/wp-content/plugins/www-xml-sitemap-generator-org/code/postMetaData.php(66): xmlSitemapGenerator\dataAccess::getMetaItem(5996, ‘post’)
#1 /home/gallantm/public_html/wp-admin/includes/template.php(1395): xmlSitemapGenerator\postMetaData::render(Object(WP_Post), Array)
#2 /home/gallantm/public_html/wp-admin/includes/post.php(2296): do_meta_boxes(Object(WP_Screen), ‘side’, Object(WP_Post))
#3 /home/gallantm/public_html/wp-admin/edit-form-blocks.php(309): the_block_editor_meta_boxes()
#4 /home/gallantm/public_html/wp-admin/post.php(187): require(‘/home/gallantm/…’)
#5 {main}
thrown in /home/gallantm/public_html/wp-content/plugins/www-xml-sitemap-generator-org/code/dataAccess.php on line 71
[11-May-2022 03:22:56 UTC] [ adtester ] updating configuration
[26-May-2022 13:33:44 UTC] WordPress database error Table ‘gallantm_wp_h9yav.8Lpm3gN_give_migrations’ doesn’t exist for query SELECT * FROM 8Lpm3gN_give_migrations WHERE status = ‘success’ made by activate_plugin, do_action(‘activate_give/give.php’), WP_Hook->do_action, WP_Hook->apply_filters, Give->install, give_install, give_run_install, do_action(‘give_upgrades’), WP_Hook->do_action, WP_Hook->apply_filters, Give\Helpers\Hooks::Give\Helpers\{closure}, give, Give->__call, Give\Container\Container->make, Give\Container\Container->resolve, Give\Container\Container->build, Give\Container\Container->Give\Container\{closure}, Give\Container\Container->build, ReflectionClass->newInstanceArgs, Give\Framework\Migrations\MigrationsRunner->__construct, Give\MigrationLog\MigrationLogRepository->getCompletedMigrationsIDs, Give\Framework\Database\DB::__callStatic, Give\Framework\Database\DB::runQueryWithErrorChecking, Give\Framework\Database\DB::Give\Framework\Database\{closure}, call_user_func_array
[26-May-2022 13:33:44 UTC] Query failed in database
[26-May-2022 13:33:44 UTC] WordPress database error Table ‘gallantm_wp_h9yav.8Lpm3gN_give_migrations’ doesn’t exist for query SELECT count(id) FROM 8Lpm3gN_give_migrations WHERE id IN (‘set_paypal_standard_id_to_paypal_from_paypal_standard’,’remove-paypal-ipn-verification-setting’,’set-form-donation-levels-to-strings’,’create_revenue_table’,’remove_revenue_foreign_keys’,’create_migrations_table’,’migrate_completed_migrations’,’create_new_log_table’,’remove_sensitive_logs’,’delete_old_log_tables’,’add-statement-descriptor-to-stripe-accounts’,’add-missing-transaction-id-for-uncompleted-stripe-donations’,’remove-log-with-card-info’,’create_subscription_tables’) AND status != ‘success’ made by activate_plugin, do_action(‘activate_give/give.php’), WP_Hook->do_action, WP_Hook->apply_filters, Give->install, give_install, give_run_install, do_action(‘give_upgrades’), WP_Hook->do_action, WP_Hook->apply_filters, Give\Helpers\Hooks::Give\Helpers\{closure}, call_user_func_array, Give\Framework\Migrations\MigrationsRunner->run, Give\MigrationLog\MigrationLogRepository->getFailedMigrationsCountByIds, Give\Framework\Database\DB::__callStatic, Give\Framework\Database\DB::runQueryWithErrorChecking, Give\Framework\Database\DB::Give\Framework\Database\{closure}, call_user_func_array
[26-May-2022 13:33:48 UTC] PHP Warning: Illegal string offset ‘id’ in /home/gallantm/public_html/wp-content/plugins/give/includes/misc-functions.php on line 2293
[26-May-2022 13:33:48 UTC] PHP Warning: Cannot assign an empty string to a string offset in /home/gallantm/public_html/wp-content/plugins/give/includes/misc-functions.php on line 2293
[26-May-2022 18:53:02 UTC] PHP Warning: count(): Parameter must be an array or an object that implements Countable in /home/gallantm/public_html/wp-content/plugins/give/includes/admin/tools/data/class-give-tools-reset-stats.php on line 201
[26-May-2022 22:21:25 UTC] WordPress database error Table ‘gallantm_wp_h9yav.8Lpm3gN_smart_donations_transaction_table’ doesn’t exist for query ALTER TABLE 8Lpm3gN_smart_donations_transaction_table DROP INDEX idx_payer_email made by activate_plugin, do_action(‘activate_smart-donations/smartdonations.php’), WP_Hook->do_action, WP_Hook->apply_filters, rednao_smart_donations_plugin_was_activated
[26-May-2022 22:21:25 UTC] WordPress database error Table ‘gallantm_wp_h9yav.8Lpm3gN_smart_donations_transaction_table’ doesn’t exist for query ALTER TABLE 8Lpm3gN_smart_donations_transaction_table DROP INDEX idx_campaign_id made by activate_plugin, do_action(‘activate_smart-donations/smartdonations.php’), WP_Hook->do_action, WP_Hook->apply_filters, rednao_smart_donations_plugin_was_activated
[29-Jun-2022 02:25:07 UTC] PHP Warning: Use of undefined constant DCL_DIR – assumed ‘DCL_DIR’ (this will throw an Error in a future version of PHP) in /home/gallantm/public_html/wp-content/plugins/disqus-conditional-load/uninstall.php on line 28
[18-Jul-2022 16:33:39 UTC] PHP Warning: imagecreatefrompng(): ‘/home/gallantm/public_html/wp-content/uploads/2019/05/woocommerce-placeholder.png’ is not a valid PNG file in /home/gallantm/public_html/wp-content/plugins/webp-express/vendor/rosell-dk/webp-convert/src/Convert/Converters/Gd.php on line 210
[18-Jul-2022 17:18:10 UTC] PHP Warning: imagecreatefrompng(): ‘/home/gallantm/public_html/wp-content/uploads/2019/05/woocommerce-placeholder.png’ is not a valid PNG file in /home/gallantm/public_html/wp-content/plugins/webp-express/vendor/rosell-dk/webp-convert/src/Convert/Converters/Gd.php on line 210
[18-Jul-2022 17:42:27 UTC] PHP Warning: array_merge(): Expected parameter 2 to be an array, null given in /home/gallantm/public_html/wp-content/plugins/webp-express/lib/classes/Convert.php on line 294
[19-Jul-2022 06:25:16 UTC] PHP Warning: imagecreatefrompng(): ‘/home/gallantm/public_html/wp-content/uploads/2019/05/woocommerce-placeholder.png’ is not a valid PNG file in /home/gallantm/public_html/wp-content/plugins/webp-express/vendor/rosell-dk/webp-convert/src/Convert/Converters/Gd.php on line 210
[19-Jul-2022 06:26:24 UTC] PHP Warning: imagecreatefrompng(): ‘/home/gallantm/public_html/wp-content/uploads/2019/05/woocommerce-placeholder.png’ is not a valid PNG file in /home/gallantm/public_html/wp-content/plugins/webp-express/vendor/rosell-dk/webp-convert/src/Convert/Converters/Gd.php on line 210
[19-Jul-2022 08:55:02 UTC] PHP Warning: Invalid argument supplied for foreach() in /home/gallantm/public_html/wp-content/plugins/wordpress-seo/inc/options/class-wpseo-options.php on line 565
[19-Jul-2022 08:55:02 UTC] PHP Warning: Invalid argument supplied for foreach() in /home/gallantm/public_html/wp-content/plugins/wordpress-seo/inc/options/class-wpseo-options.php on line 565
[19-Jul-2022 08:55:02 UTC] PHP Warning: Invalid argument supplied for foreach() in /home/gallantm/public_html/wp-content/plugins/wordpress-seo/inc/options/class-wpseo-options.php on line 565
[19-Jul-2022 08:55:02 UTC] PHP Warning: Invalid argument supplied for foreach() in /home/gallantm/public_html/wp-content/plugins/wordpress-seo/inc/options/class-wpseo-options.php on line 565
[19-Jul-2022 08:55:02 UTC] PHP Warning: Invalid argument supplied for foreach() in /home/gallantm/public_html/wp-content/plugins/wordpress-seo/inc/options/class-wpseo-options.php on line 565
[19-Jul-2022 09:37:00 UTC] PHP Warning: imagecreatefrompng(): ‘/home/gallantm/public_html/wp-content/uploads/2019/05/woocommerce-placeholder.png’ is not a valid PNG file in /home/gallantm/public_html/wp-content/plugins/webp-express/vendor/rosell-dk/webp-convert/src/Convert/Converters/Gd.php on line 210
[19-Jul-2022 10:01:40 UTC] PHP Warning: imagecreatefrompng(): ‘/home/gallantm/public_html/wp-content/uploads/2019/05/woocommerce-placeholder.png’ is not a valid PNG file in /home/gallantm/public_html/wp-content/plugins/webp-express/vendor/rosell-dk/webp-convert/src/Convert/Converters/Gd.php on line 210Hello,
The errors and warnings from the log you shared do not come from Rank Math.
For initial troubleshooting, assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c
Only the site admin would know and your users won’t be affected by this troubleshooting.
If the issue persists, please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
Please do take a complete backup of your website before sharing the information with us.
We really look forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
The ticket ‘Focus keyword tool’ is closed to new replies.