Subscription not showing

#421518
  • Resolved Simon Taylor
    Rank Math free

    Hi, I just purchased a business license (RANKMATH220718-4731-27173) but it’s not showing in my account.

    Regards,
    Simon

Viewing 1 replies (of 1 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    It seems like your account is already upgraded to the BUSINESS version. You’ll also notice that the BUSINESS badge is already showing on your account details.

    Please head over to your WordPress Dashboard > Rank Math > Dashboard > Help, disconnect and reconnect your Rank Math account to fix the issue.

    https://i.rankmath.com/ZvEfVb
    https://i.rankmath.com/OZSwOw

    Hope this helps solve your issues.

    Thank you.

    ​​​​​​​

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Subscription not showing’ is closed to new replies.