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Hello.
After installing the plugin I have an error.
There is also a problem with the “ELEMENTOR”
After removing the plugin, the error disappears.
After the new installation, the error is again.
How can this be fixed?
Theme Rehub.
Regards.
Pavlo
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Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
Not all our team members have direct access to logging in to our email address. If possible, could you please share the data via screenshot so that everyone from our support staff can see it and provide assistance?
You can also paste the error log using this tool and share the public link here.
Looking forward to helping you.
Thank you.
Hello.
I’ll send you everything you need and you will see some mistakes on the screenshots.
https://ibb.co/8gh75ZX
https://ibb.co/wRpBfbH
https://ibb.co/BNTDXbf
https://ibb.co/J20JvJQ
https://ibb.co/PzJ3pwz
log file :
https://pastebin.com/Tz37nqRxHello,
1. For the critical error issue, it seems that there are some PHP values that are too low and which you should increase.
Please get in touch with your web host and ask them to set the following values:
PHP Memory Limit: 512M Max input time: 150 PHP time limit: 120 PHP max input variables: 10002. Please follow the steps in this link to fix the WooCommerce product list view alignment:
https://rankmath.com/kb/woocommerce-products-page-misaligned/3. For the Analytics view, please follow the steps in this link to check for a plugin/theme conflict on your site:
https://rankmath.com/kb/check-plugin-conflicts/4. The link from the screenshot is working fine. Could you please confirm if the Strip Category Base is already enabled as seen there?
I hope that helps.
Thank you.
Thanks,
“product list” corrected by.
New values set.
Is it possible to remove”/produkt-kategorie/”? https://ibb.co/28nMDg1
Regards.
PavloAnd also to fix the incorrect display https://ibb.co/82Wq170
Hello,
In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Thank you.
Hello,
Before installing these plugins, I went into the settings RanhMath.
I don’t know how, but it’s fixed.
https://ibb.co/0ZcwyGM
Thanks anyway.
I’ll set up the plugin tomorrow
I will let you know if there are any problems
Regards.
PavloHello,
Today the same problems appeared again.
I will send you the necessary data
I hope this helps
Regards.
PavloPlease let me know when I can continue.
Thank you.Hello,
Sorry for the unexpected delay and any inconvenience that might have been caused due to that.
Please share the login details again so we can check this further.
Looking forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Before installing these plugins, I went into the settings RanhMath.
I don’t know how, but it’s fixed.
https://ibb.co/0ZcwyGMCan you please indicate here which area of the issue has been fixed already? The screenshot you shared currently returns a 404 page.
As for your analytics setup, it seems that the Google connection for analytics isn’t properly established. Please reconnect the Google account, to regenerate the auth token from Google, by going to WordPress Dashboard > Rank Math > General Settings > Analytics and configure the Search Console and Analytics settings again:
As for the category base in your products, ensure that you are removing the category base under Woccomerce settings rather than the regular post type settings:
Looking forward to helping you.
Hello,
problems like that were no found.
https://ibb.co/yqCsB3V
https://ibb.co/N1sPVd6
https://ibb.co/4YfLTQq
https://ibb.co/DY2BhNY
The problem disapears after the reconnect, but after a while it apears again.
https://ibb.co/x329BbN
I don’t know it its worth any attention.
Probably, after the settings will be changed, the problem will disapear.
Regards,
Pavlo.Hello,
I can check that the first four issues have already been resolved on your site. The analytics menus are also working fine:
Also, this is just a visual issue and shouldn’t cause any problems while selecting the property. If the issue persists on your end, please follow this guide to figure out if there is some other plugin that is messing with the styling of the drop-downs: https://rankmath.com/kb/check-plugin-conflicts/
Let us know how that goes. Looking forward to helping you.
Hello,
Okay, I get it . I hope there will be no problems with further use of the plugin.
Regards,
Pavlo.
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