The Facebook images are corrupt

#417839
  • Resolved Giuliano Ciolino
    Rank Math free

    Facebook images;
    – they are loaded well
    – other times I see the default image
    – does not load the image or the correct metadata
    – A default image (not mine) because it can’t find the image.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    We just checked the page you shared with the Facebook share debugger and it’s outputting the image that is set in og:image property on that tool, so everything seems to be according to plan.

    ​​​​​​​If you have a page where this is not happening do let us know so we can advise further.

    Looking forward to hearing back from you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    If you want to get consistent images showing on the pages you need to use one of the supported file extensions: https://developers.facebook.com/docs/sharing/webmasters/#images

    Currently, you are using images in AVIF format and that is not supported by the Facebook platform.

    Don’t hesitate to get in touch if you have any other questions.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘The Facebook images are corrupt’ is closed to new replies.