Credits paid for not received

#417070
  • Resolved Mercury Direct
    Rank Math free

    Dear Support,

    I paid for 50 credits and my card was debited. However I have not received any credits or email from you. My email address is s******@m*******************

    Kind Regards,

    Olakunle Etti

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.

    You made a spelling mistake while entering the email address and the purchase was made using the s******@m********************.

    Would you like us to correct the email address and create an account with the s******@m******************* or transfer the purchase to this account? Let us know and we will do the needful.

    Looking forward to helping you.

    Dear Jaideep,

    Thanks for your quick reply. Please transfer the purchase to this account.

    Kind Regards,

    Olakunle Etti

    Hello,

    We have transferred the purchase to this account as requested.

    Please check and let us know if you need any other assistance.

    Thanks.

    Many Thanks

    Anas
    Rank Math business

    Hello,

    If you have any questions in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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