Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
I’ve tried using Rank Math and WooCommerce plugins on your site with a default theme using Health Check Plugin, but the error still persists.
Can you please share the error log of your site? Having an error log will help us determine what is causing the error on your website.
You can follow this guide to enable debugging in WordPress
https://wordpress.org/support/article/debugging-in-wordpress/ or you can get in touch with your web host, and they will help you locate the log file.
Once done, please share here the report related to Rank Math so we can check.
Meanwhile, please try setting the PHP Time limit on your site to 120 and check if the issue still persists.
Looking forward to helping you.
Thank you.
Hello, there is no log file, and I have set the PHP limit to 120, Please help to check it
Hello,
Kindly provide your FTP login in the Sensitive Data section so we can further troubleshoot the issue.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
