DIVI problem

#41222
  • Resolved Emann Ltd
    Rank Math free

    Hello.
    After installing RANKMATH on my website. I suffered a problem with my theme builder DIVI. I’m no longer able to get into the pages if not after turning off RANKMATH.
    Is this due to some specific option?

    Thanks for your kind attention

    • This topic was modified 4 years, 7 months ago by Emann Ltd.
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  • Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Could you please let me know if this issue affects the backend or the frontend of your website?

    If possible, please share a brief screen recording via Loom of the steps that you are taking so that we can advise further.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘DIVI problem’ is closed to new replies.