Hello,
Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.
Can you please share a screenshot of the redirection rule created for this URL?
If you are not sure, you may enable Rank Math’s redirection debugger. Please refer to this guide: https://rankmath.com/kb/solving-redirection-issues-using-rank-math-seo/#redirection-debug
Then, click on “Manage This Redirection” to take you to that URL’s exact rule.
Looking forward to helping you on this one.
Dear Jeremy
thank you so much for your prompt reply! its solved now!
thank you again so so much for you and your team! cheers!
Hello,
Glad that helped.
Please feel free to reach out to us again in case you need any other assistance.
We are here to help.
Thank you.