Activating Rank Math plugin incerase load time of post to a 11 sec

#408426
Viewing 15 replies - 1 through 15 (of 21 total)
  • Hello,

    Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.

    Please head over to your WP Dashboard > Rank Math > Status & Tools > System Status and click the Copy System Info to Clipboard, and paste it here so we can further analyze the issue.

    If you prefer, we can take a closer look at your website settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    i also tried disabling all the other plugins. It didn’t do anything and the same thing happened. Below I am sending System Info:

    
    ### rank-math ###
    
    version: 1.0.91
    database_version: 1
    plugin_plan: Bezpłatnie
    active_modules: link-counter, analytics, rich-snippet
    refresh_token: Brak tokena
    permissions: 
    	Search Console: Nie podarowane
    rank_math_404_logs: 32 KB
    rank_math_redirections: 32 KB
    rank_math_redirections_cache: 32 KB
    rank_math_internal_links: 32 KB
    rank_math_internal_meta: 16 KB
    rank_math_analytics_gsc: Nie znaleziono
    rank_math_analytics_objects: 32 KB
    rank_math_analytics_inspections: 128 KB
    
    ### wp-core ###
    
    version: 6.0
    site_language: pl_PL
    user_language: pl_PL
    timezone: +01:00
    permalink: /%postname%/
    https_status: true
    multisite: false
    user_registration: 0
    blog_public: 1
    default_comment_status: open
    environment_type: production
    user_count: -1
    dotorg_communication: true
    
    ### wp-dropins (2) ###
    
    advanced-cache.php: true
    object-cache.php: true
    
    ### wp-active-theme ###
    
    name: Blocksy (blocksy)
    version: 1.8.36 (latest version: 1.8.38)
    author: CreativeThemes
    author_website: https://creativethemes.com
    parent_theme: none
    theme_features: core-block-patterns, widgets-block-editor, automatic-feed-links, responsive-embeds, html5, title-tag, custom-logo, lifterlms-sidebars, boostify-header-footer, fl-theme-builder-headers, fl-theme-builder-footers, fl-theme-builder-parts, editor-styles, editor-style, editor-color-palette, editor-gradient-presets, post-thumbnails, menus, align-wide, customize-selective-refresh-widgets, header-footer-elementor, widgets
    theme_path: /home/tomasd/domains/tomastudio.pl/public_html/wp-content/themes/blocksy
    
    ### wp-mu-plugins (1) ###
    
    WordPress automation by >Aplikacje_cyberFolks: author: (undefined), version: (undefined)
    
    ### wp-plugins-active (12) ###
    
    Akismet Anti-Spam: version: 4.2.4, author: Automattic
    Blocksy Companion: version: 1.8.34, author: CreativeThemes (latest version: 1.8.36)
    Code Snippets: version: 3.1.1, author: Code Snippets Pro
    Conditional Blocks: version: 2.5.4, author: Conditional Blocks
    Contact Form 7: version: 5.6, author: Takayuki Miyoshi
    GenerateBlocks: version: 1.4.4, author: Tom Usborne (latest version: 1.5.1)
    Limit Login Attempts: version: 1.7.1, author: Johan Eenfeldt
    LiteSpeed Cache: version: 4.6, author: LiteSpeed Technologies
    OMGF: version: 5.2.0, author: Daan from FFW.Press
    Rank Math SEO: version: 1.0.91, author: Rank Math
    Really Simple SSL: version: 5.3.2, author: Really Simple Plugins
    WP Featherlight Disabled: version: 1.0.2, author: WPJohnny
    
    ### wp-server ###
    
    server_architecture: Linux 3.10.0-962.3.2.lve1.5.64.el7.x86_64 x86_64
    httpd_software: LiteSpeed
    php_version: 7.4.28 64bit
    php_sapi: litespeed
    max_input_variables: 10000
    time_limit: 180
    memory_limit: 128M
    admin_memory_limit: 256M
    max_input_time: -1
    upload_max_filesize: 128M
    php_post_max_size: 128M
    curl_version: 7.71.0 OpenSSL/1.1.1d
    suhosin: false
    imagick_availability: true
    pretty_permalinks: true
    htaccess_extra_rules: true
    
    ### wp-database ###
    
    extension: mysqli
    server_version: 10.4.24-MariaDB-cll-lve
    client_version: 10.4.22-MariaDB
    max_allowed_packet: 134217728
    max_connections: 1000
    
    ### wp-constants ###
    
    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /home/tomasd/domains/tomastudio.pl/public_html/wp-content
    WP_PLUGIN_DIR: /home/tomasd/domains/tomastudio.pl/public_html/wp-content/plugins
    WP_MEMORY_LIMIT: 40M
    WP_MAX_MEMORY_LIMIT: 256M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: true
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_ENVIRONMENT_TYPE: Niezdefiniowane
    DB_CHARSET: utf8
    DB_COLLATE: undefined
    
    ### wp-filesystem ###
    
    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    mu-plugins: writable
    
    
    Prabhat
    Rank Math agency

    Hello,

    Please reach out to your web host and increase the PHP Memory Limit to at least 512M.

    Also, please follow this guide to see if there’s a plugin/theme conflicting and causing the issue: https://rankmath.com/kb/check-plugin-conflicts/

    If the issue persists, please use the Query Monitor plugin to see which query is resulting the delay.

    Let us know how that goes.

    Thank you.

    Please reach out to your web host and increase the PHP Memory Limit to at least 512M. // i made it and no changes

    please follow this guide to see if there’s a plugin/theme conflicting and causing the issue: https://rankmath.com/kb/check-plugin-conflicts/ // I installed the plug, I excluded the template and plugins from interfering with this problem. I made a second attempt by disabling the plugs manually without the plug in question and it was doing the same.

    If the issue persists, please use the Query Monitor plugin to see which query is resulting the delay. // I’ve already uploaded screenshots from query strings here, but I’m uploading again with plugins disabled

    https://ibb.co/yQ6xD1x
    https://ibb.co/YNdN0Kn
    https://ibb.co/QFYCK26

    Please help. I want to change from yoast seo to rankmath and so far only failures

    Hello,

    In this case, we would like to further check this one over your admin dashboard.

    Kindly share your admin login as instructed here.

    Looking forward to helping you on this one.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Was something checked? I want to solve the problem quickly because the website is live

    Hello,

    I tried checking your website on my end and it doesn’t seem to show any long load time on the query monitor as you can see in the video screenshot I inserted in the Sensitive Data section.

    Can you please confirm if the issue persists from your end?

    Looking forward to helping you.

    yes, the home page is working fine. But posts with photos in the portfolio work badly, as I wrote earlier.
    Posts with more photos take a very long time to load, up to ten times longer than without the plugin. Normal pages work fine. Check the page with the problem or another from the portfolio: https://tomastudio.pl/ewelina-i-wojciech/

    Hello,

    I was able to replicate the issue from my end.

    Allow me to check this one with our dev team for further investigation. We should get back to you shortly with an update.

    We appreciate your time and patience on this one.

    okay, thank you for your intervention 🙂 Please, solve the problem quickly, because the site is live and I really care about it. Thank you in advance 🙂

    Hello,

    I see the issue on your site but I couldn’t reproduce it on my setup. Can you please add your site’s FTP access details in the Sensitive Data Section so we can debug this issue by editing some files?

    Looking forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    I updated sensitive data. Please also let me know if the Yoast seo data has been successfully migrated to the rankmath.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 15 replies - 1 through 15 (of 21 total)

The ticket ‘Activating Rank Math plugin incerase load time of post to a 11 sec’ is closed to new replies.