Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
I’ve checked your site, and it seems that there are plugins that are outdated, including Rank Math. Could you please confirm if there is a reason you’re not updating them? Also, your WordPress version needs to be updated.
For troubleshooting, we recommend installing the latest version of your plugins/theme to ensure your site’s security and features are updated as well.
Let us know how this goes.
Thank you.
I tried install latest version of Rank Math but no success so I installed the previous version of Rank Math SEO plugin. Is it possible to install Rank Math SEO plugin with old WordPress version?
Thank you.
Hello,
Could you please get in touch with your web host and ensure that the ModSecurity is disabled or they are not blocking any process of the plugin?
Let us know if the issue persists.
We are here to assist you.
There is no mod_security in our server
Hello,
Could you please also share the FTP logins in the sensitive data section to investigate this issue further?
Looking forward to helping you.
Thank you.
Hello,
I have migrated entire project on another domain and issue is still present and I have updated WordPress and plugins then also not working.
I have updated the website details in Sensitive Data section.
Hello,
I have migrated entire project on another domain and issue is still present and I have updated WordPress and plugins then also not working.
I have updated the website details in Sensitive Data section.
Hello,
When trying to add any filter to your site, it is returning a scrape key check failed error. Please get in touch with your host to fix this and add the filter given below to your theme’s functions.php file:
add_filter( 'rank_math_clear_data_on_uninstall', '__return_true' );
Once done, please uninstall Rank Math as it will remove the plugin and all its data from your database. After that install the plugin again and check if it works fine.
If the issue persists, please share FTP access to your site so we can check this further.
Looking forward to helping you.
Hello,
thanks for all your assistance. wp_options table has been corrected by correcting the primary key and setting autoincrement to option_id. When I add the auto increment and primary key to option_id field, I can successfully proceed to the next step.
Thank you.
Hello,
We are super happy that the issue has been resolved.
If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
