I purchased new credit hour ago they are still not added

#404485
  • Resolved Kreg
    Rank Math free

    How do I get the new credits that I purchased this morning added to Rank Math Pro? I just replenished.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Kreg
    Rank Math free

    I keep refreshing and still no credits added.

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    You mentioned you’re using the Rank Math PRO, but the account you have used to open this ticket is the Rank Math free version.

    Can you please search and forward a receipt from FastSpring.com so we can locate your account and verify it?

    Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘I purchased new credit hour ago they are still not added’ is closed to new replies.