Schema:off setting seems to be disabling RankMath in Gutenberg

#404228
  • Resolved Russell Dilks
    Rank Math business

    Hi Guys,

    In the list of pages in the WP back-end there are a lot of the pages that are showing as ‘Schema:Off’ – when editing these pages that are using Gutenberg, the RankMath functionality is broken and nothing shows on the admin form, not even the score block in the top right, it is all disabled.

    We tracked this down to entries in the database that are not correct for those pages but could you advise how we can bulk update the schema entires to say ‘Article’ which is working correctly because we have many pages like this.

    Thanks in advance for your help.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.

    You may refer to this guide to bulk edit your pages and apply the schemas: https://rankmath.com/kb/bulk-editing-in-rank-math/

    However, some of the bulk editing may only be available for the PRO version.

    We may need to further troubleshoot your issue with the individual pages. Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If the issue persists, please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Please do take a complete backup of your website before sharing the information with us.

    We really look forward to helping you.

    Hi Jeremy.
    Upgrading to Pro and using the bulk update utility as you mentioned worked perfectly.

    Many thanks.
    Russell

    Anas
    Rank Math business

    Hello,

    We are super happy that your issue is resolved. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Schema:off setting seems to be disabling RankMath in Gutenberg’ is closed to new replies.