If you don’t help me “reconnect” my site (whatever does this means to you) and make this annoying message disappear, I will post another ticket every day here, in the forum.
Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
Please head over to WordPress Dashboard > Settings > General and make sure there are no mismatches in the WordPress URL and Site URL in those options.
If you have different website URLs in there, that would explain the error message as they need to match for the connection to happen correctly.
Let us know how this goes.
Thank you.
Hi,
Thanks for your help. They are the same. Nothing has changed before your fantastic content AI option which I tried out and which completely fucked this thing up.
Now can I get some level 2 help please, instead of level 1 helpdesk basic vanilla BS answers? And fix this thing fucked up by Content AI?
Thank you in advance!
Best regards,
Gergely
Hello,
Could you please try this step to fix the connection issue?
Head over to your website’s files /wp-content/plugins/ and edit the file seo-by-rank-math/includes/admin/class-admin-helper.php on line 164:
if ( isset( $options['site_url'] ) && site_url() !== $options['site_url'] ) {
Changing it to this:
if ( isset( $options['site_url'] ) && home_url() !== $options['site_url'] ) {
Once done, connect with your Rank Math account.
If the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.