Blog Taxonomy Element Showing Duplicate Items

#403563
  • Resolved Dennis Lee

    3 years, 8 months ago

    Rank Math free

    Hi there!
    Recently the taxonomy element of some of the post cards in my blog started showing duplicate items.
    I checked this out with my theme developer and according to them, they faced similar issues with clients having RankMath enabled. On their side, their code is clean and they recommended me to check with RankMath instead.

    Here’s the screenshots to show you what I mean:
    https://ibb.co/ct9ZqYm

    Here’s the summarised conversation I had with the Help from the theme Blocksy.

    Hello Dennis,

    We’re currently investigating an issue with SEO plugins, that replicates in the exact way you’re describing. Though, until now we haven’t been able to pinpoint the issue on our end, since our code looks completely clean.

    Can you please try one thing for me? Can you attempt switching to the default 2021 theme and seeing if it replicates? If it does, then it is clearly an issue with RankMath.

    Thanks,
    Eduard

    Hi Eduard,

    Changed to the 2021 theme.
    And it still shows 😂

    Hello Dennis,

    This definitely confirms it is a problem with RankMath. 🙁 You’ll need to get in touch with them for a broader fix, because we’ve had a few clients in the past affected by this. This is the only way to get this fixed.

    Thanks,
    Eduard

    Appreciate your assistance.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Dennis Lee

    3 years, 8 months ago

    Rank Math free

    Oops here’s the website URL:
    https://liewchintong.com/blog/

    Jaideep Asrani

    3 years, 8 months ago

    Hello,

    Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Dennis Lee

    3 years, 8 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Nigel

    3 years, 8 months ago

    Rank Math business

    Hello,

    Thank you for your patience as we investigate category links not displaying correctly on your blog pages.

    I installed the WordPress health check plugin on your website and activated troubleshooting mode. After some investigation I found that the issue is caused by the WPML plugin and it happens with any theme on your website even when Rank Math is deactivated. Screencast: https://i.rankmath.com/MyopUA.

    Please contact the WPML team as they may be better equipped to troubleshoot the issue. You can share the screencast with them too.

    Hope that helps. Please let us know if you have questions.

    Dennis Lee

    3 years, 8 months ago

    Rank Math free

    Hi Nigel,

    Thanks so much for checking this out!
    Ok I’ll contact the WPML team.

    Jeremy

    3 years, 8 months ago

    Hello,

    I am glad that we could address your concern. Do let us know how that goes with the WPML team.

    In the meantime, please do not hesitate to let us know if you need our assistance with anything else.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

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