schema error preview

#403473
  • Resolved Etswak

    2 years, 7 months ago

    Rank Math free

    Hello guys,
    I have problem when i test and preview the schema while i’m editing the post it look empty and when i test it get error on Google rich result test , Her screen shot maybe help you to understand my issue .

    2

    3

    I have PHP version 8.0.19 and WordPress V 6.0 and Rank Math latest version, all uptodate .

    Here also my web server PHP message: PHP Warning .

    2022/06/10 05:27:05 [error] 5825#5825: *199250 FastCGI sent in stderr: “PHP message: PHP Warning: Undefined array key “@type” in wp-content/plugins/seo-by-rank-math/includes/modules/schema/class-db.php on line 175″

Viewing 4 replies - 1 through 4 (of 4 total)
  • Jeremy

    2 years, 7 months ago

    Hello,

    Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.

    We might need to take a closer look at the settings and kindly share the URL of the post/page where the issue occurred. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Etswak

    2 years, 7 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Etswak

    2 years, 7 months ago

    Rank Math free

    now i get new issue related to rank math Analytics .
    here is my web server logs :

    Anas

    2 years, 7 months ago

    Rank Math business

    Hello,

    I logged in to your website and checked the settings.

    The Analytics settings are not configured on your website.

    Head over to Rank Math > General settings > Analytics, reconnect with Google, and configure the settings.

    That should fix the Analytics table issue.

    For the Schema issue, I tried to log in to your FTP but I am getting a Login authentication failed error.

    Please check and provide working FTP login details so we can check further.

    We look forward to helping you.

    RankBot

    2 years, 6 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘schema error preview’ is closed to new replies.