SEO analysis doesn’t work

#40311
  • Resolved Daniel Blümke

    4 years, 7 months ago

    Rank Math free

    Dear Sirs and Madames,

    unfortunately I have had the error “API error: Invalid server response” for two hours – before that everything went well since yesterday’s installation. I have read in other tickets on the subject that my IP address must be on your whitelist. Can you please check this or do I have to whitelist your IP address? Unfortunately I have not found any whitelist item in the dashboard of my web host 🙁

    Thank you in advance for your help.

    Best regards
    Daniel

Viewing 1 replies (of 1 total)
  • Michael Davis

    4 years, 7 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math today.

    Could you please get in touch with your host and check if there are any active firewalls that could be preventing the connection to our server?

    Looking forward to helping you. Thank you.

    ​​​​​​

    RankBot

    4 years, 7 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘SEO analysis doesn’t work’ is closed to new replies.