Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
You seem to have forgotten to add the username in the sensitive data section.
Please add the username so we can check.
Also, record a screencast of the issue using https://www.loom.com/ and share the link with us.
We look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
I wasn’t able to replicate the issue on your site. The focus keyword and SEO score is saved without any issue. Please check the screencast shared in the sensitive data section. If the issue persists on your end, please record a screencast of the issue and share it with us.
Looking forward to helping you.
OMG ,I can see it work properly in the video you sent, but I can’t do that on my phone it’s not working, could this fault be my phone or the browser and using to edit ?
Also can I hire rank math SEO expert to work for me on my site??
Hello,
You can try to save the settings in another browser.
Unfortunately, we are unable to provide services right now. At the moment, we can only provide support and guide you in setting up your Rank Math plugin.
Let us know if you have any questions.
We are here to assist you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
