api error

#402234
  • Resolved Brad

    3 years, 6 months ago

    Rank Math free

    I installed rankmath in hopes it would be better than Yoest. I followet all instructions but keep getting this error…

    API ERROR: SITEWIDE ANALYSIS IS UNAVAILABLE ON LOCALHOST. My site is hosted on ionos and is on a cloud server with centos 8.

    I am very much hoping to get this resolved as i find yoast does nothing for my seo
    thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Anas

    3 years, 6 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Can you please share your website URL in the sensitive data section?

    Also, the SEO Analysis only works on domain names that return a 200 status.

    You can check the status with https://httpstatus.io/

    Looking forward to helping you.

    Brad

    3 years, 6 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Anas

    3 years, 6 months ago

    Rank Math business

    Hello,

    Head over to Rank Math > Status & Tools > Database Tools > Clear SEO Analysis
    analysis

    Once done, clear your website cache and re-run the SEO Analysis.

    If the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    RankBot

    3 years, 5 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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