no sale mi sitemap en la ficha de rank math

#401767
  • Resolved Mery Millán

    3 years, 6 months ago

    Rank Math free

    buenas tardes
    He configurado mi plugin y creo que todo esta en orden excepto mi mapa de sitio que no aparece la URL o enlace de mi mapa de sitio, no entiendo que puede estar mal porque supuestamente donde debe de salir no esta. Por favor necesito poder localizarlo.
    Muchas Gracias

Viewing 5 replies - 1 through 5 (of 5 total)
  • Reinelle

    3 years, 6 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Could you please share the affected website URL so we can check?

    Meanwhile, for initial troubleshooting, please follow these steps (if not yet):

    1. Flush the Sitemap cache by following this video screencast:
    https://i.rankmath.com/pipRDp

    2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    Let us know how this goes.

    Thank you.

    Mery Millán

    3 years, 6 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Anas

    3 years, 6 months ago

    Rank Math business

    Hello,

    Please add this filter to your website:

    add_filter( 'rank_math/sitemap/enable_caching', '__return_false');

    Here is a guide you can follow to add the filter:
    https://rankmath.com/kb/wordpress-hooks-actions-filters/

    Once done, clear your website cache and check the sitemap.

    Let us know how it goes.

    We are here to assist you.

    Mery Millán

    3 years, 6 months ago

    Rank Math free

    Hola, acabo de hacerlo con el filtro que me han mandado y el plugin Code Snippets y tampoco he tenido éxito.

    Reinelle

    3 years, 6 months ago

    Hello,

    In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Thank you.

    RankBot

    3 years, 5 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘no sale mi sitemap en la ficha de rank math’ is closed to new replies.