Can’t override individual post settings

#400792

Resolved Temaso Svet
3 years, 9 months ago

Rank Math free

Hello,

We are having trouble manualy overriding the individual posts (namely WooCommerce products).
The post type is set to index but there are a few products that we want to set to noindex.
When we choose noindex in the advanced tab and hit update, the default post type settings appear again (we checked it on the front end in the HTML code and there are no updates there either).

Viewing 1 replies (of 1 total)

Anas
3 years, 9 months ago

Rank Math business

Hello,

Thank you for contacting Rank Math, and sorry for any inconvenience caused.

Sucuri is blocking updateMeta route which is used to save the data.
/wp-json/rankmath/v1/updateMeta

Please follow this guide and whitelist the route:
https://docs.sucuri.net/website-firewall/whitelist-and-blacklist/whitelisting-a-file-folder/

You can check this link for more information:
https://rankmath.com/kb/meta-data-not-saving/#firewall

Let us know how it goes.

We are here to assist you.

RankBot
3 years, 8 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Can’t override individual post settings’ is closed to new replies.