Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
To update the links on your sitemap, please head over to Settings > Permalinks and hit save, this should then update all the links on your sitemap. If you are still facing some issues with the links on the search console, please resubmit your sitemap and wait up to 24 hours and then check again.
Let me know how this goes. Thank you.
Hello,
We are extremely sorry about that.
Please de-authorize your Google Search Console and then re-authorize it.
If the issue continues after that, please share your WP logins in the sensitive data section so we can check this in detail.
how many time need after de-autorize and then re-authorize it? sitemap update
Hello,
Thank you for contacting Rank Math today.
I am not sure I have understood this question. If you are wondering about the amount of time required between the deauthorizing and authorizing then you can do this immediately after.
To update the links on the sitemap, please flush your permalinks by heading over to Settings > Permalinks and hit save.
I hope this info helps. Thank you.
not work, not update info, all зпу in index google but in admin RM – Search Console – Sitemaps info about index page and img not change
Hi there,
Thanks for the response.
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
sorry not can include WP logins
Hello,
Thank you for contacting Rank Math today.
If you are worried about us messing things up on the production site, please clone your site to a temporary staging site and share some access so that we can check this issue for you. We are always happy to help!
Looking forward to helping you. Thank you.
Hi there,
Great! We are looking forward to your next response.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hi, can you connect through teamviewer?
Hi there,
Thanks for getting back to us.
I am afraid that our support is only limited to this forum at the moment and we may not be able to engage on a Team viewer session.
We are sorry that we do not have better news but we are happy to checkout the issue for you if you can share some temporary admin access to your staging area.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
