Hello,
Thank you for contacting the support and we regret the inconvenience caused.
It seems like you purchased the plugin with the email address in the sensitive data section of this ticket.
You’ve posted this ticket with the email address you’ve shared.
Would you want us to merge the accounts for you? If so, please let us know your preferred email address and we will do the needful.
Looking forward to helping you.
Thank you.
Hello,
I am glad that your issue has been addressed now.
Please do not hesitate to let us know if you need our assistance with anything else.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
