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Good day, we love your plugin but once it is installed our elementor stops loading completely – so we can not edit any pages. I have read through previous treads on your website, and we have done the following:
We made sure our PHP values are set to the max, memory limit being 512.
We have made sure our wordpress, and all plugins are updated.As soon as we uninstall RankMath, Elementor works 100%. As soon as we install the plugin, nothing seems to load. We can edit in the WP editor, but it fails to upload/publish.
Please assist.
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Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Thank you.
The ticket ‘Elementor conflict’ is closed to new replies.