Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
The screenshot you have shared is not working. Could you please upload it using this tool instead and share the link so we can check?
Also, you mentioned you’re using Schema Templates, but it is only available using Rank Math PRO and the account you have used to open this ticket is the Rank Math free version.
Can you please search and forward a receipt from FastSpring.com so we can locate your account and verify it? Please note that we don’t offer support for nulled or cracked plugins as we explain here: https://rankmath.com/kb/rank-math-pro-nulled/
Looking forward to helping you.
Thank you.
I want to switch from the bloated yoast to the portable rank math. If the problem of character set can be solved, I will buy the advanced version and convert it. Can this problem be solved?
I use the default schema template, simple settings
Hello,
Our plugin is fully compatible with the Chinese language and even if the output has Unicode characters the Search Engines are able to parse them and output the correct characters to the users.
To get further assistance with the PRO feature such as the Schema Templates we need to verify the purchase of the PRO plugin, so please let us know the email address you used to make this purchase so we can proceed further.
Don’t hesitate to get in touch if you have any other questions.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
