Hello,
Thank you for contacting Rank Math support, and sorry for the unexpected delays and any inconvenience that might have been caused due to that.
Can you please let us know the details of the conflict between Ezoic and Rank Math? Please share some error logs or screenshots of the error when both plugins are active so we can determine the cause of the issue and offer a solution or advice.
We are looking forward to helping you on this one.
I was using their Leap plugin which is an optimization tool and on their website, they made it clear that it might cause confits with certain pages on my website.
After having certain components on my website broken, I contacted their support and they said I should uninstall RankMath which I thought was not fair.
Please you guys can contact them to resolve this conflict so that they remove the red flag on their Leap dashboard.
Ezoic conflit Image 1
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Hello,
We created our plugin using standardized WordPress functions to avoid causing conflicts with other plugins. For us to investigate this further, we need to know the details of the issue and replicate it so we can come up with a solution without having to disable both plugins since this is important to you.
Kindly share the steps or details of the error so we can replicate it.
Also, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.