Problems with rank math

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Viewing 3 replies - 1 through 3 (of 3 total)
  • Prabhat
    Rank Math agency

    Hello,

    Thank you for contacting the support and we regret the inconvenience caused.

    Firstly, we recommend increasing the PHP values to at least the below ones, if you do not already have them:

    PHP Memory Limit: 512M
    Max input time: 150
    PHP time limit: 120
    PHP max input variables: 1000

    You can get in touch with your web host regarding this.

    Coming back to the issue, we only add tabs in the Titles & Meta settings when we detect a new post/taxonomy type. If you’ve not added those taxonomies, some other plugin/theme might be adding them. You can determine that by following this guide troubleshooting guide: https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If the issue persists, please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Please do take a complete backup of your website before sharing the information with us.

    We really look forward to helping you.

    Thank you for your reply,

    Where would one add taxonomies and remove excess. As we have attributes on the site which is what these appear to be. But attributes should not be taxonomies generally, they are being used for creating filters and product options.

    I wonder if this means there has been an issue with them

    Prabhat
    Rank Math agency

    Hello,

    If while creating the attributes, you check the Enable Archives option, the attribute would become an archive page and get added to the Titles & Meta settings:

    If you do not want the archives of these attributes, you can follow this screencast to disable them: https://i.rankmath.com/qEvVRZ

    Hope this helps.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Problems with rank math’ is closed to new replies.